Last Updated: 02/09/25

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1. General Policy

All ticket sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed. Please review your order carefully before confirming your purchase.

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We are not responsible for refunds due to:

• Changes in personal circumstances (including illness, schedule conflicts, or travel issues)

• Performer or lineup changes • Weather conditions (unless the event is officially canceled)

• Lost, stolen, or damaged tickets If applicable, tickets may be resold or transferred in accordance with venue and ticketing platform policies.

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By purchasing a ticket, you agree to these terms. ⸻

 

2. Exceptions

While all ticket sales are final, the following exceptions apply:

a. Event Cancellation

• If the event is cancelled in its entirety and not rescheduled, ticket holders will be eligible for a full refund of the ticket purchase price.

• Refunds will be processed automatically to the original payment method used at the time of purchase, unless otherwise instructed by the ticketing provider.

• Service fees, processing fees, or other non-ticket charges may be non-refundable, subject to the policies of the ticketing platform.

 

b. Event Postponement

• If the event is postponed or rescheduled, all tickets will remain valid for the new date.

• Ticket holders who are unable to attend the rescheduled event may request a refund within the timeframe specified in the official postponement notice.

• Refund requests must be submitted directly through the original point of purchase and are subject to the ticketing provider’s policies and procedures.

 

c. Significant Changes

• The event lineup, program, or performance card is subject to change without notice. Such changes do not constitute grounds for a refund.

• Refunds will only be considered in extreme circumstances, such as:

• The cancellation of a major headliner or featured performer, where no suitable replacement is provided.

• A significant venue change that substantially alters the nature of the event (e.g., relocation to a materially smaller or unsuitable venue).

• All determinations regarding whether a change qualifies as “significant” will be made at the sole discretion of the event organizer. 

 

3. Contact Information

For questions regarding this policy or for assistance with cancellations, postponements, or refund requests, please contact the event organizer or the ticketing platform from which your ticket was purchased.